Shipping policy

Once placing your order, please allow up to 5 business days for us to ship your order if your items are in stock. Items that are preordered will take longer to ship but that will be indicated to you when added a preorder item to your cart. Once your order is shipped, we recommend tracking your order through the Shop app, available through the Google and Apple app stores. We are a small business and sometimes packages get delayed. If you have questions about your order or location once it has shipped, please allow 7 days to pass before reaching out to contact@sabthelabel.com. 

Orders cannot be canceled or changed after being placed. Double-check your shipping address before submitting your order. Once your order is shipped, you will be responsible if we have to ship it a second time. 

If your package is lost in transit, please email us and we will file a claim for the package. If your items cannot be found we will either reship your items or offer a full refund if those items are not available. We are not responsible for stolen packages. If the delivery carrier confirms the delivery as complete, we are unable to issue a refund. 

We are not responsible for shipping times and will not refund the shipping charge if the selected mail carrier does not meet their shipping times. Please contact the carrier directly if your items are not delivered on time or track them through the Shop app.